Terms and Conditions
General
This website (the “Site”) is owned and operated by Frontline Generacs (“Frontline Generacs,” “we,” “our,” or “us”). By accessing or using this Site, you agree to be bound by these Terms and Conditions, along with our Privacy Policy and any additional terms that may apply to certain sections, services, or features of the Site.
Your continued use of the Site indicates your acceptance of these Terms and any future modifications. We may update, revise, or replace these Terms at any time, and such changes will be posted on this page. It is your responsibility to review these Terms periodically.
Intellectual Property
Our Limited License to You
All content on this Site including text, graphics, logos, images, service information, and digital materials is owned or licensed by Frontline Generacs and protected by intellectual property laws.
You may view, download, or print individual pages for personal, non-commercial use only. You may not:
- Reproduce
- Distribute
- Modify
- Translate
- Post online
- Create derivative works
- Use for commercial purposes without our prior written permission.
Your License to Us
If you submit or upload any content including reviews, comments, images, service inquiries, or communication through the Site you grant Frontline Generacs a non-exclusive, royalty-free, worldwide license to use, display, reproduce, modify, or distribute the content for business and operational purposes.
You confirm that you either own the submitted material or have permission from the owner to share it. We reserve the right to remove any content submitted to the Site at our discretion.
Restrictions on Linking and Framing
You may link to our Site as long as it does not suggest sponsorship, endorsement, or affiliation without written permission. Framing or replicating any part of our Site on another website is prohibited unless approved by us in writing.
Third-Party Links
Our Site may include links to external websites or resources operated by third parties. These are provided solely for convenience. We do not control, endorse, or assume responsibility for any third-party content, products, or services.
Your interaction with any third-party website is at your own risk.
Online Service Requests & Transactions
Certain areas of the Site may allow you to request generator services, schedule consultations, or submit service-related information. By using these features, you agree:
- To provide accurate and truthful information
- That any service estimates or quotes are subject to verification by our team
- That we may contact you by phone, email, or text to discuss service needs
If you engage with third-party payment processors or financing tools through our Site, you acknowledge that those transactions are governed by the third party’s terms and privacy practices. Frontline Generacs is not responsible for third-party errors, delays, or policies.
User Responsibilities & Prohibited Use
By using our Site, you agree not to:
- Interfere with the operation or security of the Site
- Use automated tools (bots, data scrapers, crawlers) without permission
- Upload malware, harmful software, or malicious code
- Post unlawful, offensive, inaccurate, or misleading information
- Misrepresent your identity or affiliation
- Collect personal data from other users
- Attempt to gain unauthorized access to the Site or our systems
- Post advertising, spam, or solicitations without permission
Any misuse of the Site may result in restricted access or termination of use.
Interactive Features
If our Site includes forms, discussion features, or communication tools, you are solely responsible for your submissions. We reserve the right to monitor, edit, or remove content that violates these Terms, causes harm, or interferes with operations.
We are not responsible for user-generated content or actions by other visitors.
Registration & Account Security
Certain features may require account creation or registration. You agree to:
- Provide accurate and updated information
- Keep your login credentials confidential
- Notify us immediately of unauthorized access
You are responsible for all activity under your account.
Limitation of Liability
To the fullest extent permitted by law, Frontline Generacs, its employees, technicians, contractors, and affiliates shall not be held liable for any direct, indirect, incidental, consequential, or special damages arising from the use of this Site or the services we provide. This includes, without limitation, damages resulting from service delays, scheduling issues, equipment malfunctions, inaccurate information, or any third-party factors affecting generator installation, repair, or maintenance.
While we strive to provide accurate estimates, reliable service, and timely communication, unforeseen circumstances such as weather, supply issues, or technical challenges may impact service delivery. You acknowledge that your engagement with Frontline Generacs, including submitting service requests or using information on the Site, is done at your own discretion and risk.
Frontline Generacs provides guidance, recommendations, and service estimates to help you make informed decisions. Any reliance on these materials, including online content, communication with staff, or service descriptions, is voluntary, and you are responsible for evaluating the suitability of our services for your needs.
In the event of dissatisfaction with any service or information provided, your exclusive remedy is to contact Frontline Generacs directly. Nothing in these Terms limits liability for damages that cannot be legally excluded under Texas law.
Indemnification
You agree to indemnify and hold harmless Frontline Generacs, its employees, contractors, partners, and affiliates from any claims or expenses arising from:
- Your use of the Site
- Your violation of these Terms
- Your submission of content
- Your misuse of Site features
Termination
We reserve the right to suspend, restrict, or terminate your access to the Site at any time, without notice, for any conduct that violates these Terms or is harmful to our business or users. This includes actions that disrupt operations, compromise security, misuse content, or interfere with other visitors’ ability to use the Site effectively.
Refunds or Service Adjustments
Service-related refunds or adjustments depend on the specific service agreement, estimate, or scope of work provided by Frontline Generacs. Each service request or project will outline its own policies regarding cancellations or modifications.
DMCA & Copyright Concerns
If you believe any content on our Site infringes your copyright, you may notify us with supporting documentation. We may remove or restrict access to the material while the issue is reviewed.
Governing Law
These Terms & Conditions are governed by the laws of the State of Texas. Any disputes shall be resolved through binding arbitration or a court of competent jurisdiction located in Texas.
If any provision of these Terms is found unlawful or unenforceable, the remaining sections remain in full effect.