Keep your home or business running strong with a free, no-obligation generator assessment today.
Procedure
How Frontline Generacs Works in South & Central Texas
See how our generator experts guide you from initial consultation to professional installation, inspection, warranty, and long-term service support.
Step-by-Step Procedure
Step 1
Initial Contact & Client Intake
Your experience with Frontline Generacs begins the moment you reach out to us by phone, website form, or text.
- Our customer support team responds quickly, typically within the same business day.
- We collect important details such as your address, generator needs, home/business power requirements, preferred contact method, and timeline.
- If you're dealing with a power outage emergency or an insurance claim, we note that so our team can guide you properly.
What you receive: A friendly confirmation message and a scheduled generator assessment window.
Step 2
Scheduling & Confirmation of Your Generator Inspection
After intake, we arrange your on-site generator inspection or power-needs evaluation.
- We offer flexible morning and afternoon appointment slots.
- You’ll receive a confirmation via SMS or email including your inspector/technician’s name, photo (optional), and estimated arrival time.
- You’ll also receive simple prep tips like unlocking access areas or securing pets.
What you receive: Official inspection confirmation and technician credentials.
Step 3
Professional On-Site Generator Inspection
On inspection day, one of our trained and certified Generac specialists arrives on time.
- We conduct a full inspection of your existing generator or evaluate your property for a new installation.
- When needed, we check electrical panels, gas lines, transfer switches, ventilation, and load capacity.
- High-resolution photos and diagnostic readings are used to document current generator condition.
- All issues, upgrade opportunities, and safety concerns are recorded for your final report.
What you receive: A complete digital inspection report with photos, diagnostics, and expert recommendations.
Step 4
Detailed Estimate & Options Review
Within 24–72 hours, we prepare a clear and accurate estimate tailored to your generator needs.
- Your estimate includes labor, materials, equipment options, Generac models, timelines, and warranty choices.
- We review options for repair vs. replacement if both solutions are available.
- If insurance or financing is involved, we guide you through the process step-by-step.
What you receive: A clear written estimate, no hidden fees, no pressure tactics.
Step 5
Agreement, Permits & Project Scheduling
Once you approve the proposal:
- You can sign the agreement digitally or in person.
- We handle all permits, gas line coordination, and utility documentation required for generator installation.
- Your project date is scheduled based on weather, equipment availability, and crew scheduling.
- We send you preparation instructions such as clearing access areas or marking utility lines.
What you receive: A confirmed project start date and full permit & documentation handling.
Step 6
Job-Day Setup & Property Protection
Before installation or repair begins, our team prepares your property.
- Safety barriers and protective coverings are placed around the work area.
- Generators, transfer switches, fuel tanks (when applicable), and tools are positioned safely and neatly.
- Your project foreman introduces themselves and explains the plan for the day.
What you receive: A safe, organized workspace and clear communication from start to finish.
Step 7
Generator Installation, Repairs & System Setup
Our certified technicians begin the technical work.
- Old or faulty components are removed and properly disposed of.
- Electrical panels, transfer switches, and gas/electrical connections are inspected and upgraded when needed.
- Your Generac generator is installed to full manufacturer specifications.
- System startup, programming, and load testing ensure everything runs perfectly.
What you receive: A reliable, professionally installed backup power system designed to last.
Step 8
Cleanup, Safety Check & Final System Testing
After installation or repair:
- We fully clean the work area and remove all debris and packaging materials.
- A full safety and code-compliance check is completed.
- The technician performs a final test run to confirm proper startup, load handling, and automatic transfer.
What you receive: A clean property, verified safety, and a fully tested generator system.
Step 9
Final Walkthrough, Documentation & Payment
Before finalizing your project:
- We walk you through the newly installed or repaired generator system.
- All warranties (Generac manufacturer + Frontline Generacs workmanship) are explained and delivered.
- You receive final inspection photos, maintenance recommendations, and user instructions.
- Payment is collected only after you approve the completed work.
What you receive: Warranty documents, final photos, and complete satisfaction with your generator system.
Step 10
Warranty Support, Follow-Up & Maintenance
Our commitment continues long after installation.
- You receive automatic reminders for optional semi-annual or annual maintenance.
- We offer generator maintenance plans to keep your system running year-round.
- After major storms or outages in Texas, you can request a free generator performance check.
What you receive: Ongoing support, priority service, and long-term protection for your generator.
What to Expect as a Homeowner
- Clear communication from your first call to project completion.
- On-time arrival and professional, courteous technicians.
- Protection of your home, driveway, and property during installation.
- Real-time updates on generator installation, repairs, or maintenance.
- Honest recommendations with no unnecessary upsells, just reliable backup power solutions.
Our Services
We provide full-service generator solutions, from quick troubleshooting and diagnostics to complete new system installations.
Generator Installation
Our team delivers professional generator installation to ensure safe, efficient, and reliable power for your property. We set up systems designed for long-term performance.
Generator Maintenance
Keep your generator running at peak performance with our scheduled maintenance services. We inspect, tune, and service every component to prevent downtime and costly failures.
Generator Sales
We offer high-quality generator sales and upgrade solutions to match your power needs. From modern models to advanced system enhancements, we help you stay fully prepared.
Generator Repairs
Our technicians provide fast and accurate generator repairs to restore your power system. We diagnose issues quickly and deliver reliable fixes to keep your equipment running.
Generator Replacement
Many homes and businesses face unexpected outages because old or inefficient generators fail at critical moments.
Generator Inspection
Our inspection and diagnostic services identify issues early and ensure your generator operates safely. We test critical components to maximize reliability and efficiency.
Generator Cleaning
We handle generator replacements with precision, upgrading outdated or failing systems to provide reliable and efficient power solutions.
Generator Troubleshooting
Our expert technicians quickly troubleshoot and resolve generator issues, pinpointing problems accurately to restore your system’s reliability.
Generator Tune-Up
Keep your generator in top condition with our professional tune-up services, optimizing performance and extending the life of your equipment.
Commercial Generators
We offer commercial generator solutions designed to protect businesses from downtime, keeping operations running smoothly and efficiently.
Residential Generators
Unexpected outages can disrupt your comfort, safety, and daily routine especially when you rely on electricity for essential home systems.
Where We Work
We’re a local Generator servicing company with a regional reach.
Our crews operate throughout South and Central Texas, proudly serving homeowners, businesses, and property managers across the region.
Areas We Serve Across south & central Texas
I’m Juan Curling, powering homes and businesses, guided by God
"Love God, love people, love Frontline, that’s the power behind every generator we service."
At Frontline Generacs, we provide generator installation in South and Central Texas, powering homes and businesses with reliable backup generators built to last. From standby generator installation to generator repair and generator maintenance services, our team delivers professional generator service & installation for every type of generator.
As an authorized Generac dealer, we offer top-quality home and commercial backup generator installation, expert support, and ongoing generator replacement and maintenance. Whether you need emergency generator service, portable generator repair, or whole house generator installation, Frontline Generacs keeps your property safe, comfortable, and powered when it matters most.
What Our Clients Are Saying
Fabian Hernandez
Thank you Frontline Home Solutions for servicing my Generac Home Generator. You guys were professional and very knowledgeable!
Cody Moore
We are very happy with our generator. Frontline communicated well with us during the process, and everything was done very professionally.
Diana Stringer
I would give it 5 stars… However, the only disappointment I had was the extension cord needed wasn’t ordered right away, which put a delay in me being able to use my generator during a storm that our power was out for 15 hours. But other than that it was very pleasing, professional, and courteous service! And I do refer y’all to others! Thank you!
Arturo Garcia
Very happy with installation. Daniel Garay is an excellent salesman very knowledgeable and very courteous. The install team was very clean and very courteous. Great panels and generac generator. Very happy with the install.
Frequently Asked Questions
What size generator do I need?
It depends on your power needs. We offer free assessments to calculate the right generator for your home or business.
Do you only install Generac generators?
No. We install and service all major brands, but we’re an authorized Generac dealer for those who prefer premium systems.
How long does installation take?
Most residential installations are completed in 1–2 days after permits and inspections.
How often should I maintain my generator?
At least once a year or after 100–200 hours of use, depending on the manufacturer’s recommendation.
Do you offer emergency repair service?
Yes, we’re available 24/7 across the South & Central Texas for urgent generator repairs.
Ready for Reliable Generator Installation in South and central texas?
Phone
--
Address
--
Opening Hours
Mon - Fri
9:00 am - 5:00 pm